Meeting us inside the airport
Edinburgh Airport is Scotland's fastest growing airport, handling upwards of 7.5 million passengers per year. Despite this huge volume of people it is still very controlled and organised with a simple layout comprising of check-in desk running along the full length of the concourse with international arrivals on the left and domestic arrivals on the far right. Depending on your arrival details our uniformed meet and greet officer shall meet you in either of these arrivals areas, holding a name board containing your group or individual name.
Once you have met
You will be greeted with a smile by our officer whereupon you should confirm your name. Having given us your details on the reservation form your rental contract will be complete just requiring your signature. You will be given a copy of this along with your credit card payment receipt.
Your onward journey
From here your vehicle will be sitting outside the terminal and we shall assist with all baggage where possible. From here we carry out a pre-rental inspection with you, noting any damage to the vehicle inside or out. As with all rentals please be sure to carry out a thorough inspection at this point with our officer. You will now be asked to sign agreeing the vehicle condition before setting off. We will now show you the controls of your vehicle.
Vehicle return details
Please call us prior to your rental termination (either the day before or on the final day – phone lines open 7.45am–8pm) to be advised of key drop procedures. After having advised us of your termination please park the car in the ALMOND ROAD CAR PARK at Edinburgh Airport and proceed with the keys as instructed (this car park is the first on the left after joining the one way road system around the airport).
We would ask that you please ensure that the car is not left in any other car park – ALMOND ROAD CAR PARK ONLY!!
Other important matters
We monitor all flight arrivals, however if you miss your plane or your trip is cancelled please do let us know immediately – this will allow us to be more efficient to others later in the day – a surcharge will be levied for 'no shows' or aborted rentals.
Tips or gratuities are at your own discretion if you feel our service has earned this extra payment.
Please advise us in advance should you have an excessive amount of baggage.
If you have trouble meeting at the airport please call us free of charge from any payphone on 0500 932 906 immediately from the terminal.
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